Refund Policy
Last Updated: October 2026
At SKM Consulting, we strive to ensure our clients receive high-impact digital solutions and professional toolkits that deliver measurable value. Given the digital nature of our products and the bespoke strategic consulting we provide, we have established the following guidelines regarding refunds.
1. Digital Product Bundles
Unless otherwise specified at the time of purchase, all digital products, templates, and downloadable guides are non-refundable. Since these assets are delivered instantly upon purchase and cannot be returned, all sales are considered final. We encourage users to review all product descriptions and sample materials carefully before completing a transaction.
2. Consulting and Custom Projects
For bespoke strategic consulting or one-time digital deliverables, a significant amount of labor and research is invested from the outset of the engagement. If a client chooses to cancel a project after work has commenced but before completion, a partial refund may be issued at our sole discretion, minus the cost of work already performed and any administrative fees.
3. Subscription Services
Subscription-based services are billed on a recurring monthly cycle. Clients may cancel their subscription at any time; however, cancellations will take effect at the end of the current billing period. No refunds are provided for partial months or unused time within a billing cycle. Following cancellation, access to ongoing support and maintenance will continue until the cycle concludes.
4. How to Request Assistance
If you experience any technical issues with a digital product or have concerns regarding your consulting engagement, please reach out to our customer support team immediately. We are committed to resolving issues and ensuring the brilliance and innovation of our digital solutions align with your business goals.